What should I do before the contractor starts work on my home?

Before any contractor begins work on your home, you need to verify their credentials, secure proper permits, establish clear contracts, and protect your property and family. This preparation phase is crucial for avoiding costly mistakes, legal issues, and safety hazards during your renovation.

Verify Contractor Credentials and Insurance

Start by confirming your contractor is properly licensed and insured for Metro Vancouver work. Check that they have current WorkSafeBC coverage (BC's workplace insurance), general liability insurance of at least $2 million, and any required trade licenses through Technical Safety BC (TSBC) for electrical or gas work. Request certificates of insurance and verify them directly with the insurance company. For new construction or major additions, ensure your contractor is a Licensed Residential Builder registered with BC Housing, as this is legally required under the Homeowner Protection Act.

Secure Permits and Approvals

Most renovation work in Vancouver requires building permits, and it's typically the homeowner's responsibility to ensure they're obtained. Contact your municipal building department (311 for Vancouver, or your local city hall) to determine what permits are needed. Simple permits take 4-8 weeks in most Metro Vancouver municipalities, while complex projects can take 3-6+ months. Don't let contractors start unpermitted work – this creates serious liability issues and can affect your home insurance coverage.

If you live in a strata (condo or townhouse), you'll need written approval from your strata council before any work begins. Review your strata bylaws for noise restrictions (typically Monday-Friday 8am-5pm), contractor insurance requirements, and damage deposit policies. Most stratas require a refundable deposit of $500-$2,000 before construction starts.

Establish Clear Contracts and Payment Terms

Never proceed without a detailed written contract that includes specific materials, timelines, total costs, and change order procedures. In BC, the Business Practices and Consumer Protection Act requires contracts over $500 to be in writing and include a 10-day cooling-off period for door-to-door sales. Avoid paying large amounts upfront – legitimate contractors typically request 10-15% down with progress payments tied to completion milestones. Under BC's Builders Lien Act, you should hold back 10% of each payment for 55 days after project completion to protect against unpaid subcontractors or suppliers.

Protect Your Property and Plan for Disruption

Remove or protect valuable items, furniture, and belongings from the work area. Discuss dust containment measures, especially important for older Vancouver homes that may contain asbestos or lead paint. Establish clear access routes and parking arrangements – many Vancouver neighborhoods have limited street parking and permit requirements. Plan for utility disruptions and discuss how your family will manage during the renovation, particularly for kitchen or bathroom projects.

Final Preparations

Take detailed photos of your home's condition before work begins, both for insurance purposes and to document any pre-existing issues. Notify your neighbors about the upcoming work, especially in dense Vancouver neighborhoods where noise and access can be concerns. Confirm your homeowner's insurance covers renovation work and consider increasing coverage limits if you're doing major improvements.

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