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How do I find a trustworthy contractor in Metro Vancouver?

Question

How do I find a trustworthy contractor in Metro Vancouver?

Answer from Construction Brain

Finding a trustworthy contractor in Metro Vancouver requires checking multiple credentials and getting proper documentation upfront. The region's booming construction market means there are many excellent professionals, but also some who cut corners or lack proper licensing.

Start with proper licensing verification. Every contractor doing electrical work must be licensed with Technical Safety BC (TSBC) — you can verify this at technicalsafetybc.ca. For gas work, they need a gas contractor license, also through TSBC. General contractors should have WorkSafeBC coverage (verify at worksafebc.com), and anyone building new homes or major additions needs to be a Licensed Residential Builder registered with BC Housing. Don't just take their word for it — verify these credentials yourself.

Get multiple detailed quotes and compare carefully. Reputable contractors will provide written estimates that break down materials, labor, permits, and timelines. Be wary of door-to-door solicitors or anyone demanding large upfront payments. In BC, contractors can legally ask for up to 10% down for materials, but anything more should raise red flags. Quality contractors are typically booked 4-8 weeks out, especially during peak season (May through September).

Check references and see recent work. Ask for at least three recent local references and actually call them. Drive by some of their completed projects if possible. Look for contractors who specialize in your type of work — a roofer who mainly does commercial work might not be the best choice for your heritage home renovation. Metro Vancouver has unique challenges like seismic requirements, rain screen construction, and heritage restrictions that experienced local contractors understand.

Verify insurance and get everything in writing. Your contractor needs liability insurance (minimum $2 million) and WorkSafeBC coverage. If you're in a strata building, your contractor will need to provide insurance certificates to your strata council. Get a detailed written contract that includes materials specifications, timeline, change order procedures, and cleanup responsibilities. Under BC's Builders Lien Act, you have the right to hold back 10% of payments for 55 days after completion to protect against unpaid subcontractors or suppliers.

Red flags to avoid: Extremely low bids (often 30%+ below others), cash-only deals, no fixed address or proper business registration, pressure to sign immediately, or reluctance to pull permits. In Vancouver's hot market, be especially cautious of contractors who seem to have unlimited availability — the best ones are usually booked solid.

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